FAQ
Every question, answered straight.
For suitable Glasgow partner venues, there is no upfront equipment purchase. ChargeDrop reviews each venue before installation.
Customers pay to rent ChargeDrop power banks. Your venue receives an agreed share of qualifying rental revenue, paid monthly.
ChargeDrop helps remove low battery as one reason customers may leave or interrupt their visit. Actual dwell time and customer spending vary by venue, and ChargeDrop does not guarantee an increase.
You could purchase charging hardware, but ChargeDrop is a managed service rather than simply a machine. We provide and operate the equipment, rental technology, payments, monitoring, customer support, maintenance and replacement power banks. Your venue gets the customer amenity and revenue opportunity without needing to buy, operate or support its own charging-rental business. Your team runs the venue. We run ChargeDrop.
No. Customers pay ChargeDrop directly through the rental system. Your team doesn't process payments.
ChargeDrop manages maintenance, faults and replacement equipment.
ChargeDrop handles rental and charging support, so customer questions don't land on your team.
Customer rental queries, including refunds, are handled by ChargeDrop under the applicable rental terms.
The customer rental system manages non-returns according to the applicable rental terms. Your venue isn't responsible for chasing customers.
ChargeDrop monitors and supports its equipment and arranges maintenance when required.
Different station sizes are available. ChargeDrop assesses the venue and recommends the most suitable setup. You provide a visible space and a plug socket.
Yes. Higher-footfall venues may benefit from more than one station.
Yes. Multi-venue partnerships are a major part of ChargeDrop's Glasgow strategy, with one commercial relationship and central support.
Rental reporting is included. The exact reports available depend on the station platform deployed, and ChargeDrop will confirm them in your proposal.
Your venue receives an agreed share of qualifying rental revenue generated at your location. The share is set out in your venue agreement.
ChargeDrop reviews performance with you and can look at placement and capacity. Every venue is assessed before installation to judge suitability.
Removal arrangements will be set out clearly in your venue agreement before installation.
No. The entire benefit of a portable power bank is that customers keep their phone with them while it charges.
The final customer rental journey depends on the station deployed. ChargeDrop will explain the complete setup before installation.
The final customer rental journey depends on the station deployed. ChargeDrop will explain the complete setup before installation.
ChargeDrop is currently focused exclusively on Glasgow.
We believe a dense local network creates more value than spreading stations thinly. Our current focus is building Glasgow properly.
Straight answers
What's the catch?
For suitable venues, there is no upfront station purchase. ChargeDrop earns when customers rent, and the venue receives an agreed share.
Will my staff need to manage it?
No. ChargeDrop is designed as a self-service system.
Who fixes it?
ChargeDrop.
Who deals with customer rental questions?
ChargeDrop.
Who replaces damaged power banks?
ChargeDrop.
Do we have to collect payments?
No.
What space does it require?
Station sizes vary, and ChargeDrop recommends the right setup for each location.
Do I need to buy anything?
Suitable partner venues do not need to purchase the station upfront.
Keep customers connected.
Keep more opportunity in your venue.
ChargeDrop helps remove low battery as a reason customers cut their visit short — while creating an additional revenue stream from every qualifying rental.
- £0 upfront for suitable venues
- Fully managed
- Monthly venue earnings
- Glasgow-based support